OUR SERVICES
Responsive & Proactive Copier Service
Managed Print Services

Having your internal IT staff maintain a fleet of laser printers is not only expensive but also results in reactive and wasteful support, excessive downtime, and a frustrating end-user experience.

IOT’s management staff has in excess of 100 years of proven experience dedicated exclusively to managed print services and responsive copier service, and our focus has resulted in increased uptime for our clients, exceeding 99.4% for our entire printer population last year.  Specified training and copier service experience enable IOT’s staff to identify and rectify issues prior to them impacting our client’s uptime in the Mid-Atlantic and Washington DC region.

Impact Office is a Gold Premier HP partner, allowing IOT to provide our clients with OEM toner cartridges that guarantee premium print quality and lower maintenance requirements.  HP’s Gold Premier program provides dramatically discounted cartridge pricing when bundled maintenance for less than most companies pay for just cartridges.

copier cartridges provided under a managed print services plan
Superior Network Performance
Managed IT Services

Powered by Supply Room, IOT is an elite Managed IT Services Provider, supporting and optimizing complex IT infrastructures utilizing a strong partnership with Microsoft, Dell, Cisco as well as other leading-edge technology and cloud providers. Supply Room specializes in proactively identifying network performance issues as well as security risks, addressing them long before it’s an issue. The combination of monthly Network Administration visits along with Quarterly vCIO meetings Azure our clients of secure, productive, and frictionless network performance.

Managed IT Support Specialists in Washington DC office
Copiers, Printers, Scanners
Imaging Technologies

Partnering with Canon and HP, Impact Office Technologies supports the industry leaders in copiers and laser printers.  Canon has been the #1 selling copier/printer for over 20 consecutive years and, when combined with IOT’s superior copier service, our clients experienced uptime of 99.93% in 2019.

Copier Services being provided in a Washington DC office
Laptops, Computers, and More
Technologies Hardware

CLOUD MIGRATIONS AND SUPPORT

IOT’s Managed IT services division, Supply Room, specializes in migrating antiquated and expensive on-premise infrastructure to a more productive and secure cloud-based design.  Utilizing AWS and Assure technologies, Supply Room will design and create a cloud environment that’s customized to your requirements while saving you time and money.

computer devices
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What Our Customers Are Saying
Marc Zinsmeister
"We have been using the managed print services from Impact Office Technologies for the past few years and have been very satisfied with the results. The service department is quick to respond and ensure our fleet of equipment, both Canon and HP, is running smoothly. They were very helpful during our recent office renovations and made sure our equipment was properly moved and configured throughout the process."
 
Brent Oliver
"I’m really appreciative of the flexibility Impact has shown this past year. You have made things as easy as possible for me and the staff has been very satisfied with the service you’ve provided."
 
Amy Herrold
"Impact Office’s MPS program makes copier and printer management invisible. As a small Finance department, this enables focus on more important activities and saves money at the same time."